Universal Orlando Resort’s newest hotel, Universal Helios Grand Hotel, is slated to open its doors on May 22, 2025 – and tonight, I was invited to get an exclusive sneak peak at the hotel.

Rising above the waters of Celestial Park at Universal Epic Universe, Universal Helios Grand Hotel is a stunning escape, and isn’t just Near Universal Epic Universe. It’s Part of It. Bright and warm, Helios Grand Hotel’s vibrant interior features beautiful details of celestial patterns and constellations, with a casual, elegant, Mediterranean-inspired feel throughout.

“You can look at not only the amazing views but just the ability to wake up in the morning, roll out of bed and step right into a theme park. It’s something that we’ve never done before, and we are so excited about.””

— Dennis Quinn, Senior Vice President, Hotel Commercial Strategy, Universal Orlando

Universal Helios Grand Hotel Overview

Universal Helios Grand Hotel, a Loews Hotel, is a 500-room hotel located at the far end of Celestial Park at Epic Universe. Helios Grand Hotel is part of Universal Orlando’s Signature Collection, but does NOT include Universal Unlimited Express Pass for Epic Universe at this time.

Universal Helios Grand Hotel Lobby

As soon as you walk into the lobby, you are immediately drawn to the far window with the incredible views looking out onto Universal Epic Universe.

Universal Helios Grand Hotel Rooms

The guest rooms of Helios Grand Hotel evoke the tranquility of a blissful garden, with impressionistic depictions of flowers adorning the headboard. The room aesthetic has hues of blue and rose.

Rooms & Suites:

Standard Rooms

Standard 2 Queen Beds: With two queen size beds and a two-compartment, three-fixture bathroom, there’s plenty of space in this 325 square foot room five guests (with a rollaway bed).

King Bed: With one king size bed and a two-compartment, three-fixture bathroom, the 340 square foot King Room will accommodate up to four guests (with a rollaway bed).

Deluxe 2 Queen Beds: This 415-square-foot room accommodates up to five guests. It has two queen-sized beds, a common area featuring a small sleeper sofa, and a two-compartment, three-fixture bathroom.

Club Level Rooms

Guests staying on the Club Level will enjoy exclusive extras during their stay, including access to a private lounge, continental breakfast, evening hors d'oeuvres, and personal concierge service

Suites

Perfect for a family that wants a little privacy, or wants to stretch out. These suites will accommodate up to four guests (with a rollaway bed).

How to Train Your Dragon Kids' Suite

545 square foot room that features a separate kids’ room with two twin beds that’s themed in How to Train Your Dragon décor.

King Suite

495 square foot room features a king size bed for the adults in a private room. The common area features a small sleeper sofa, 55” flat panel TV and a microwave. A two-compartment, four-fixture bathroom gives ample space for everyone to get ready in the morning.

Celestial Suite

740 square foot suite, there’s a king size bed in a private bedroom and a separate common area equipped with a sectional sleeper sofa. There’s also a two-compartment, four-fixture powder bath, microwave, small refrigerator and a dining table.

Helios Grand Suite

945 square foot Theme Park View suite features one king bed, and separate bath and vanity areas. The living space includes a sleeper sofa, dining table, half-bath, and kitchenette with a microwave, small fridge, and sink.

Hospitality Suite

This suite has a private bedroom with a king size bed and a common area to host a small gathering. This 1200 square foot suite also features a two-compartment, four-fixture bathroom, and sleeps up to four guests (with a rollaway bed).

Presidential Suite

1500 square foot suite. Outside your window is Universal Epic Universe. In addition to a private bedroom with a king size bed and a large common area.

During our Universal Helios Grand Hotel sneak peak, we were able to see a few Park-View 2 Queen guest rooms. These can can sleep 5 guests. The fifth guest is will need to use a rollaway.

Universal Helios Grand Hotel Restaurants

Bar Helios at Universal Helios Grand Hotel

The rooftop bar with 360-degree views; the intimate dining area, and the al fresco area with stunning views of Universal Epic Universe. Bar Helios offers a delicious menu including sliders, tapas and gyros, drinks, and unmatched views of Universal Epic Universe. Bar Helios seats roughly 190 guests, including 30 at the actual bar area.

Dining Type: Quick Service, Snacks & Beverages

Flora Taverna - Lobby Bar

Serving breakfast, lunch, and dinner, Flora Taverna offers a full breakfast buffet and Mediterranean comfort foods. Featuring an open kitchen, live cooking, pizza oven, open grills, and a gyro station, the light and airy atmosphere is the perfect complement to any meal. Whether dining indoors or al fresco, guests have amazing views of Epic Universe

Dining Type: Full Service, Snacks & Beverages

Aurora Market

From breakfast to dessert, Aurora Market is the contemporary grab & go area featuring a coffee bar and offering croissants, cakes, paninis, wraps, salads, gelato, and more. It’s the conveniently delicious option for those who can’t wait to get out to the day’s theme park adventure.

Dining Type: Quick Service, Snacks & Beverages

Room Service

If you’d rather have breakfast in bed or want an after theme park snack, you’ll find a wide variety of menu options to choose from.

Lotus Lagoon

Whether you're spending the day soaking in the pool, relaxing in a cabana or watching a poolside movie (weather permitting), this casual bar and grill is going to be your go to. Cool off with a frozen cocktail, cold beer or fountain drink. Snacks and appetizers can be ordered and enjoyed in the open-air restaurant or right from your chair.

Dining Type: Full Service, Snacks & Beverages

Dedicated and exclusive entrance into Universal Epic Universe

Dedicated hotel entrance into Celestial Park Entry. The dedicated theme park entrance to Epic Universe is exclusively for Universal Helios Grand Hotel guests, and is by far the biggest hotel. This exclusive entrance is located just off the lobby. Requires a ticket to Universal Epic Universe for entry.

Universal Helios Grand Hotel Exclusive Theme Park Benefits

EARLY PARK ADMISSION: Breeze into the parks before other guests* (valid theme park admission required).

COMPLIMENTARY SHUTTLES: for an easy hop to and from your hotel.

RESORT-WIDE CHARGING PRIVILEGES: Enjoy simplified shopping and dining. Use your room key across Universal.

COMPLIMENTARY MERCHANDISE DELIVERY: from Universal shops to your hotel.

Universal Helios Grand Hotel Amenities

Resort-style pool

8,660 sq. ft zero-entry pool featuring underwater speakers, terraced deck, outdoor firepit area, hot tub, 18 private cabanas for rent, lounge pool chairs, a towel cabana, and poolside activities, including poolside movies (weather permitting). There are 400 lounge chairs surrounding the water area.

Lotus Lagoon is the casual bar and grill located by at the pool. Snacks and appetizers can be ordered and enjoyed in the open-air restaurant or right from your chair.

Game room

Purchase a game card and then blast, zap, and race your way through a variety of arcade games in the hotel’s game room (fees apply).

Fitness Center

The fitness center offers a variety of strength and cardio equipment and is complimentary to hotel guests. Cardio-vascular equipment includes:

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Treadmills
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Bicycles (upright and recumbent)
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Elliptical machine
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Variable resistance weight machines
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Stretching area
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Universal Orlando Resort Store

Offers sundries, guest necessities, and Universal Orlando and resort logo merchandise.

Full-service concierge and Universal Orlando Vacation Planning Center

A Destination Universal Ticket Desk and Kiosk

On-Site Business Center

Available 24 Hours with Room Access for Computer Usage and Printing.

Mail Services

Guest can receive mail throughout their stay. If you intend to receive mail during your stay, please be sure to include the resort’s mailing address, along with your name and arrival day for your reservation. Please note that a per-package handling fee will apply to all packages that are received through the Luggage Service desk. Pricing may vary and is based on the size of the package. The hotel cannot accept groceries or any other perishables that are mailed to the resort.

Dry Cleaning

For dry cleaning or laundry, same-day service is available 6 days a week, including holidays. Express service is also available.

Dedicated hotel entrance into Celestial Park Entry

Requires a ticket to Universal Epic Universe for entry

Meeting & Function Space

4,648 sq. ft. total

Luggage Storage

Avis car rental desk

Self Service and Valet Laundry available

Bookings frHelios Grand Hotel are available for stays starting May 22, 2025. You can check availability and book here.

Universal Helios Grand Hotel: FIRST LOOK